1. Introduction

Welcome to Tech Spark Consulting. We are committed to protecting and respecting your privacy. This Privacy Policy outlines how Tech Spark Consulting LTD ("we," "our," "us") collects, uses, processes, and safeguards your information when you visit our website, techspark-consulting.com (the "Site").

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Company Details:
Tech Spark Consulting LTD
18 Chennells Way, Horsham, RH12 5TW, United Kingdom
Company Registration Number: 13671098

2. What Information We Collect

We may collect and process the following data about you:

• Personal Data you provide to us: This is information that you voluntarily provide to us by filling in the contact form on our Site. It includes your full name, email address, company name (optional), and any other information you provide in the message body.
• Usage and Technical Data: When you visit our Site, we automatically collect certain information. This includes your IP address, browser type and version, time zone setting, operating system and platform, and information about your visit, including the pages you viewed. This data is collected by our analytics provider, Google Analytics.

3. How We Use Your Information and Our Legal Basis

We use the information we collect in the following ways, with a clear legal basis for each:

• To Respond to Your Enquiries (Consent): When you submit our contact form, you give us consent to use your personal data to respond to your message. We will only use this information for the purpose of communicating with you about your enquiry.
• To Improve Our Website (Legitimate Interest): We use Usage and Technical Data through Google Analytics to understand how visitors use our Site. This helps us to improve the Site's functionality and content. Our legitimate interest is to maintain and improve our business offering. This data is aggregated and does not personally identify you.

4. Data Sharing and Third Parties

We do not sell your personal data. We may, however, share your data with trusted third-party service providers who assist us in operating our website and conducting our business, under strict confidentiality agreements.

• Email Service Provider (Resend): When you submit our contact form, your data is processed by our Cloudflare Worker and sent via the Resend API to our company email address.
• Analytics Provider (Google Analytics): Anonymised and aggregated Usage and Technical Data is shared with Google to provide us with website analytics.

We will only transfer your data outside of the UK to countries that are deemed to provide an adequate level of protection for personal data or where appropriate safeguards are in place.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• Data from contact form submissions will be retained for the duration of our correspondence and for a reasonable period thereafter, typically no longer than 24 months after our last communication.
• Analytics data is retained by Google Analytics according to their own policies.

6. Your Data Protection Rights

Under UK data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at the email address below if you wish to make a request.

7. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected].

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

8. Changes to This Privacy Policy

We may update this policy from time to time. The updated version will be indicated by a "Last updated" date and will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

1. Introduction

These Terms and Conditions govern your use of the website located at techspark-consulting.com (the "Site") and form a binding contractual agreement between you, the user of the Site, and us, Tech Spark Consulting LTD ("we," "our," "us").

Our company is registered in England and Wales under company number 13671098. Our registered office is at 18 Chennells Way, Horsham, RH12 5TW, United Kingdom.

By using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to the Terms, you must cease usage of the website immediately.

2. Intellectual Property Rights

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Tech Spark Consulting LTD, its licensors, or other providers of such material and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You are granted a limited license only for purposes of viewing the material contained on this Site. You must not reproduce, distribute, modify, create derivative works of, publicly display, or republish any of our material.

3. Use of the Site

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Site.

4. Disclaimers and Limitation of Liability

The information on our Site is provided on an "as is" basis. To the fullest extent permitted by law, we exclude all representations and warranties relating to this website and its contents. We do not warrant that the information will be complete, true, accurate, or non-misleading.

Nothing in these Terms and Conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit any of our or your liabilities in any way that is not permitted under applicable law.

In no event shall Tech Spark Consulting LTD, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of this Site, whether such liability is under contract, tort or otherwise. Tech Spark Consulting LTD shall not be held liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this Site.

5. Indemnification

You hereby indemnify to the fullest extent Tech Spark Consulting LTD from and against any and/or all liabilities, costs, demands, causes of action, damages, and expenses arising in any way related to your breach of any of the provisions of these Terms.

6. Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

7. Variation of Terms

We are permitted to revise these Terms at any time as we see fit, and by using this Site you are expected to review these Terms on a regular basis to ensure you understand all terms and conditions governing use of this Site.

8. Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of England and Wales, and you submit to the non-exclusive jurisdiction of the courts located in England and Wales for the resolution of any disputes.